Information about AccelPay's shipping and delivery policies.
If you placed an order and your shipping address is incorrect, please note: we cannot edit an address once your order has been fulfilled. You may check your order status and update your address by visiting this link: https://cart.accelpay.io/get-orde
Due to regulatory restrictions and the need for age verification upon delivery, we are unable to deliver orders containing alcohol to PO Box addresses. It's important that the delivery address provided is a physical location where a legal-aged adult
You will receive a shipping confirmation email, containing a tracking number, once your order has shipped. This can take up to 3-5 business days after your order is placed. Please be aware that if you order merchandise and alcohol, you will receive m
Our retail partners typically fulfill orders within 5 business days, in which you will receive a shipping confirmation email containing a tracking number. Typical ground shipping with major carriers can take an additional 3-5 business days to be deli
We're just as sad as you are if you missed your delivery. Please keep in mind that orders containing alcohol require adult (21+) signature. Shipping carriers such as FedEx and UPS will attempt your delivery again on the next business day. Carriers wi
We strive to provide seamless service to all our customers, including shipping to as many states as possible. However, due to compliance laws and regulations, there are some limitations on where we can ship alcohol products. Currently, our retail par
At AccelPay, we take the responsible delivery of alcohol seriously. To ensure compliance with regulations and the safety of our customers, there are specific requirements for orders containing alcohol. For orders containing alcohol, a recipient who i
At this time, we are unable to offer expedited shipping.
Tracking information can take 48-72 hours to update after your order has shipped. This delay is normal and occurs as the shipping carrier processes and scans your package. If it has been more than 72 hours and there are no updates, feel free to reach