What happens if I miss my delivery?Updated 10 days ago
FedEx Deliveries
If no one 21+ is available during the first delivery attempt, FedEx may hold your package at a local pickup facility for customer retrieval.
UPS Deliveries
If no one 21+ is available during the first delivery attempt, UPS may immediately return the package to the sender.
How Can I Avoid Delivery Issues?
We strongly recommend the following:
- Monitor your tracking information closely once your order ships
- Ensure someone 21+ is available to sign for the package
- Contact the shipping carrier directly if you need to request a hold for pickup or make delivery arrangements
Please note that delivery date or time changes must typically be arranged directly with the carrier.
Returned to Sender & Reshipment Policy
Orders returned to sender due to failed delivery attempts are subject to our reshipment policy.
Customers requesting a reshipment will be responsible for a $19.99 reshipment fee. Original shipping charges are non-refundable.