Change my Address

Where's my order? 

AccelPay Customer Support - Help Center

<p><span id="isPasted" style="caret-color: rgb(64, 82, 97); color: rgb(64, 82, 97); font-family: Arial, Helvetica, Verdana, Tahoma, sans-serif;">Email our Customer Support team at support@accelpay.io for order related issues. They will respond to all inquiries&#xA0;within 2 business days.</span></p>

Email our Customer Support team at support@accelpay.io for order related issues. They will respond to all inquiries within 2 business days.

I can't find an answer to my question!

General

What is AccelPay?

Can I return or exchange my order?

Can I cancel my order?

Can I get a refund?

Can I change my order?

What happens if my order arrives damaged?

What do I do if I receive the wrong item in my order?

Returns, Refunds, and Cancellations

Can I change my shipping address?

Can I have my order shipped to a PO Box?

How can I track my order?

When will my order ship?

What happens if I miss my delivery?

Where can I have alcohol shipped?

Do I need to sign for my order?

Do you offer expedited shipping?

My tracking number isn't updating.

Shipping and Delivery

Can I edit or add anything to my order?

Can I add a gift note to my order?

How can I check my order status?

Order Management

I can't find an answer to my question!Updated 2 years ago